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Refund policy
- Returns will only be accepted within 30 days of purchase. We are unable to accommodate any requests outside of this timeframe.
- All items must be returned in their original condition and must not be washed, worn, or altered.
- Please mail returns meeting the above guidelines to Velocity Vending, 506 Fesslers Ln, Unit 3154, Nashville, TN 37210. Please include the merchandise, order number, and a note explaining the return.
- Once your return is received, our team will process your refund, which will be the cost of the product(s) returned less shipping charges. Please note that, depending on your bank's policies, it may take a few business days for the refund to reach your account once it has been processed by us.
- The customer is responsible for the cost of a return, unless the product is damaged, incorrect, or incomplete at the fault of the company.
- If you wish to exchange your item for a different size, color, etc, simply return the item per the policy described including a note with your preferred size, color, etc, and we will ship out the new item once we receive the returned item.
- For bundled products, we are unable to accept partial returns. You must return the full bundle in order to get a refund.
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